Retention Analysis

Do you really know what drives website's visitors and what their needs are? And is generating new, converting visitors as important as retaining already converted visitors? Then a thorough retention analysis is THE answer to all your questions.

By carefully studying your visitors and converted customers you will collect valuable data. Using these data, repeat visits or even repeat purchases may be realized. These specific data also allow you to improve your future media activities which means your website's revenues will increase.

Website visitor survey
What is the profile of people visiting our website? Which visitors become customers? To what extent have my marketing efforts been planned and carried out correctly? By executing a visitor and customer survey all these questions will be answered. Netsociety has advanced software to conduct surveys among visitor groups. We also have the capability to carry out a panel survey for surveys with over 220,000 respondents

Linking analytics to visitor survey
A visitor survey provides you with data on your customers. Website statistics offer you data on site visit duration, click behaviour and even valuable e-commerce data. By linking these data you will get insight into what your customer really wants and needs from your website. This enables you to draw clear-cut conclusions and sustain your choices with hard figures.

Website survey
A good way to improve a website is asking its visitors. What do visitors think of your website? Does the website meet their expectations? Is there any information missing on the website? Netsociety helps you establish a professional website survey, so you can hear what your website's customers think.


Please contact us if you want to know more about Retention Analysis.